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Secure e-Government Services: Towards A Framework for Integrating IT Security Services into e-Government Maturity Models

机译:安全的电子政务服务:建立将IT安全服务集成到电子政务成熟度模型中的框架

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摘要

e-Government maturity models (eGMMs) lack security services (technical and socio/non-technical) in its critical maturity stages. The paper proposes a comprehensive framework for integrating IT security services into eGMM critical stages. The proposed framework is a result of integrating information security maturity model (ISMM) critical levels into e-government maturity model (eGMM) critical stages. The research utilizes Soft Systems Methodology (SSM) of scientific inquiry adopted from Checkland and Scholes. The paper contributes to the theoretical and empirical knowledge in the following ways: firstly, it introduces a new approach that shows how government’s can progressively secure their e-government services; secondly, it outlines the security requirements (technical and non-technical) for critical maturity stages of eGMM; and thirdly, it enhances awareness and understanding to the governments and stakeholders such as practitioners, experts and citizens on the importance of security requirements being clearly defined within eGMM critical stages.
机译:电子政务成熟度模型(eGMM)在其关键的成熟阶段缺乏安全服务(技术和社会/非技术)。本文提出了一个综合框架,将IT安全服务集成到eGMM关键阶段。提出的框架是将信息安全成熟度模型(ISMM)关键级别集成到电子政务成熟度模型(eGMM)关键阶段的结果。该研究利用了来自Checkland和Scholes的科学询问的软系统方法论(SSM)。本文通过以下方式为理论和经验知识做出了贡献:首先,它介绍了一种新方法,该方法说明了政府如何逐步保护其电子政务服务;其次,它概述了eGMM关键成熟阶段的安全要求(技术和非技术);第三,它提高了政府和从业者,从业人员,专家和公民等利益相关者对在eGMM关键阶段明确定义安全要求的重要性的认识。

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